Our privacy & delivery policy

Delivery & Return policy

Payment

We offer over a dozen payment options to ensure you can pay via a method that suits your needs. All payments are processed securely by a third-party payment provider Stripe.com, and are protected by encryption. Should you return any of your order and are due a refund, we will refund the value of your order via the payment method you originally used.

Delivery

We ensure that each of order is being packed and shipped in 1-2 working days. The delivery time could vary from 2 to 6 working days in European countries. If you are ordering an item to be shipped to Lithuania, it might take from 1 to 3 days to get delivered. For your convenience, In Vilnius, we usually offers extra quick - same day free delivery.

Return policy

Please have in mind that we do not guarantee a return of quality items. However, in case your item arrives broken or damaged in any way, feel free to inform us and get money return of an item change no later than 14 days after the item delivery. In this case, please contact us via info@busyoaks.com and we will arrange the solution suitable for you.

We based this decision on Paragraph 2 of Article 6.2286, Paragraph 2 of Article 6.350 and Paragraph 4 of Article 6.362 of the Civil Code of the Republic of Lithuania and the resolution no. 697 by Government of the Republic of Lithuania, covering means of furniture retur

Privacy policy statement

1. General information

I, Silvija Žemaitytė, who operates under an individual activity certificate, I set and respect the privacy of the visitors of the Internet portal www.busyoaks.com and the buyers of the online store on the website and we ensure that the information provided on this page will be used and kept safe. The terms of this Privacy Policy apply whenever you want to access our content or store on any device.

Silvija Žemaitytė reserves the right to change these rules at any time, therefore you must read them again every time you visit this website. By using our services, you acknowledge that you agree to the privacy policy set out below. If you do not agree with the rules, please do not visit our website and our social networks. Children under the age of 14 must obtain the consent of their parents or other legal guardians before submitting personal information to our website and provide it to us.

2. Information collected

All website visitors and store buyers have equal rights and are equally important to us. We only need information such as your name, address, e-mail address, telephone number in order to send you the newsletter you have ordered or to confirm your order and deliver it to the correct address.

We have no interest in compiling or compiling lists of our readers and buyers or passing them on to third parties unrelated to our services. The personal information you provide remains with us. We do not share your personal information with companies or individuals unless we are required to take certain necessary steps to deliver orders or clear payments (stripe.com). All personal information of the Customer is processed in accordance with the applicable laws and legal acts. Without your personal consent, personal data will not be used for purposes other than those listed, unless required by applicable law or regulation.

We have the right to collect, store and use the following types of information:

• information about your computer, your visits to and use of this website (including your IP address, geographical location, the type of browser from which you were directed, the duration of the visit and the number of page views);

• the information you provide to us to subscribe to our website services, email notifications or newsletters;

• any other information you choose to send to us.

By providing us with your personal data, the reader and the purchaser agree that we have the right to collect, use and disclose personal data for the purposes listed above.

3. Use of your personal data

The personal data you provide on this website will be used for the purposes set out in this privacy policy or in the relevant parts of this website. We may use your personal information for the following purposes:

• Website administration;

• Improve the quality of your browsing by personalizing this website;

• send you an e-mail with your consent. mail us our newsletter, which may be of interest to you (you can unsubscribe from the newsletter at any time by informing us about it);

• provide statistical information about our users to third parties, but this information will not be used to identify any individual user;

We will not disclose your personal data to any third parties for direct marketing purposes without your specific consent.

4. Data protection

Busy Oaks (website www.busyoaks.com and its online store) is committed to keeping the personal information you provide as secure as possible. We always strive to protect information from unauthorized access, unauthorized alteration, disclosure or destruction.

Attention: we never ask you to provide any of your passwords in e-mails and the Buyer is solely responsible for the confidentiality of his account information and passwords. All other personal data you provide is protected as we take appropriate physical, electronic and management measures to protect the information you provide.

5. Cookies

A cookie is data that is sent from a network server to an Internet browser and is stored by the browser. This information is then sent back to the server each time the browser requests a page from that server. This allows this network server to identify and track the web browser. We use Google Analytics to analyze this website. Google Analytics generates statistics and other information about your use of the website using cookies, which are stored on users' computers. The information generated in connection with our website is used to generate reports on the use of this website. This information will be kept by Google. The Google Privacy Policy is available at http: //www.google.com/privacypolicy.html

Our advertisers or payment service providers may also send you cookies. We publish ads based on Google Adsense interests on our website. They are selected by Google to reflect your interests. Google uses cookies to track your online behavior in order to identify your interests. You can view, delete, and add interest categories associated with your browser using Google's Ads Preference Manager, available at http://www.google.com/ads/preferences/. You can opt out of the Adsense partner network cookie at http://www.google.com/privacy_ads.html. However, this opt-out mechanism uses a cookie, and if you delete cookies from your computer, your opt-out will not be saved. To ensure that your opt-out is saved for a specific browser, you should use the Google Browser Plugin available at http://www.google.com/ads/preferences/plugin.

Most browsers do not allow you to accept any cookies, although some browsers only allow you to accept third-party cookies. For example, in Internet Explorer, you can opt out of all cookies by clicking Tools> Internet Options> Privacy and selecting "Block all cookies" (by sliding the switch). However, blocking all cookies will negatively affect access to many websites, including this one

6. Third Party Websites

This website contains links to other websites. We are not responsible for the privacy practices of third-party websites.

7. Changes to the Privacy Policy

Silvija Žemaitytė has the right to change the privacy policy presented here. Your continued use of our website constitutes compliance with these rules. All disagreements and disputes shall be settled through negotiations. If no agreement is reached, disputes shall be settled in accordance with the laws of the Republic of Lithuania.

8. Contact information

Please have in mind that you might always contact us via email info@busyoaks.com or via phone +37061542848 (during working days 9 am 8 pm).